Returns & Exchanges
1. Introduction
At Anthos, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, please follow our policy outlined below.
2. Returns
- Eligibility: Items can be returned within 15 days of receipt.
- Condition: Items must be unused, in their original condition, and packaging.
- Process: To initiate a return, please contact us at info@anthosboutique.gr to obtain a return authorization.
3. Exchanges
- Eligibility: Exchanges are accepted for items of equal or lesser value.
- Process: Contact us at info@anthosboutique.gr to request an exchange. You will be provided with instructions on how to return the original item and receive a replacement.
4. Refunds
- Processing Time: Refunds will be processed within [number of days] days after we receive the returned item.
- Original Payment Method: Refunds will be issued to the original payment method.
5. Shipping Costs
- Return Shipping: Return shipping costs are the responsibility of the customer, except in cases of defective or incorrect items.
- Exchange Shipping: Shipping costs for exchanges are also the responsibility of the customer.
6. Contact Us
For questions regarding returns or exchanges, please contact us at info@anthosboutique.gr.